A pre-authorisation reserves an amount on the customer’s card without completing the sale. It is useful for services where the final amount is confirmed later, such as hotel stays or repairs.
- Start a pre-authorisation for the amount you want to secure.
- When the service is finished, tap Pre-Auth Complete on the home screen and select the pre-authorisation.
- Confirm the final amount to complete the sale.
Ask our team to show you pre-authorisation during training if your business needs it.
Still need help? WhatsApp or call +592 688 5264 (Mon–Sun, 8 AM–9 PM), or email info@flopaygy.com. Never share card numbers, PINs or passwords in a message.