Each month we send a remittance (settlement payout) statement. It lists:
| Column | What it means |
|---|---|
| Transaction date | The day the card payment was made. |
| Date paid out | The day we sent the money to your bank. |
| Settlement amount | The total card sales for that payout. |
| Transaction fee | The MDR deducted. |
| Payout amount | What reached your account (settlement amount minus fee). |
| Bank reference | The reference to match against your bank statement. |
| Account | The bank account the money went to. |
The statement also shows the total transacted for the month.
Still need help? WhatsApp or call +592 688 5264 (Mon–Sun, 8 AM–9 PM), or email info@flopaygy.com. Never share card numbers, PINs or passwords in a message.